Manage Devices

Status Indicators

Status indicators appear in the Device list and in the banner above the Device list.

Under the Status column in the Device list, icons appear that are designed to provide useful device status information. Multiple status icons can be associated with a device. Hover over any icon to view a label indicating what the icon represents. Some status icons are interactive. For example, select either the Configuration Audit Match icon or Configuration Audit Mismatch icon to open a pop-up window detailing device configuration changes that have been made since the last configuration update.

Note

The Configuration Audit icons do not apply to locally managed switches.

See Device Status Icons for a description of each icon that can appear in the Device list and the actions users can take.

The status indicators in the banner above the Device list display network-level connection information and notifications. This data automatically updates whenever you open the Devices window. Banner Status Indicators describes the information each indicator provides and actions users can take:

Table 1. Banner Status Indicators

Status Indicator	Description
Connection Status	Shows the total number of connected devices and how many are online versus offline. Select the adjacent icon to view how many of the devices are APs versus switches.
Total Apps	Shows the number of applications in use. Select the adjacent icon to view the Most Active App and the Most Active User. Select the adjacent (non-zero) value to open the Manage > Applications window to view more details about the applications. See Manage Network Applications and Application Groups for more information.
Clients	Shows the number of connected clients. Select the adjacent (non-zero) value to open the ML Insights > Client360 window to view more details about the clients. See About Client 360 for more information.
Users	Shows the number of connected users. Select the adjacent (non-zero) value to open the Manage > Users window to view more details about the users. See Manage Users for more information.
Anomaly Detection	The Anomaly Detection indicator shows the number of anomalies detected over the past 24 hours. Hover over the icon to view a summary of the three most recent anomaly detections, or select View All to open the ExtremeCloud IQ CoPilot Dashboard and view more details about the anomalies.
Alerts	The Alerts indicator shows the number of Unacknowledged Critical alerts raised over the last 24 hours. Hover over the icon to view a summary of the five most recent Critical alerts. Select View All to open the Alerts dashboard and review details of, and optionally acknowledge, the Critical alerts. See Alerts for more information.

Management Tools

Most of the tasks performed in the Device list require that you first identify the targets of any actions to be taken by selecting the check box associated with the devices in the Device list. You can individually select a target device, or you can select Select All and clear the check boxes for devices that you do not want to include.

Note

After you select All Pages, the Actions menu displays only the following basic management actions:

• Assign Network Policy
• Assign Location
• Clear Audit Flag
• Reboot
• Change Management Status

Only actions applicable to the selected device are available.

Choose from the following actions:

• To filter the device list:
  • Select a View option from the drop-down list. For more information, see Device List Views.
  • Use the sidebar filter to customize the information in the device list. For more information, see Use the Filter Sidebar.
• Select to add a new device.

  See Add Devices Overview for information about the different methods you can use to add devices to the ExtremeCloud IQ network.

• To modify an AP or switch configuration at the device level, or to view monitoring data for an AP or switch, choose from the following methods to open the Device Details panel where you can find Monitoring and Configuration resources:
  • Select the target device, then select .

    This option is not available for locally-managed devices.

  • Select the Host Name of a device.
  • Select the MAC address of a device.
  • Select the value under the Clients column for the target device.

  See Device Details Overview for details about the Monitoring and Configuration resources available at the device level.

• To download data in .csv format for one or more devices, select each target device in the list, then select .
• To delete one or more devices, select each target device in the list, then select and confirm the deletion.
• Select one or more devices in the list, then use the drop-down menus to see which Utilities and Actions are available for the device(s).
  

  Note

  Most device options are unavailable if an unmanaged device is selected, either alone or together with managed devices. To change the management status for one or more devices, select each target device in the list, then select Actions and use the drop-down menu to choose Change Management Status.
• To apply configuration changes to one or more devices, select each target device in the list, then select Update Devices. Alternatively, to update configuration changes for a single device, select Update in the Device Details panel.

  See Push the Device-Level Configuration to the Device for details.

• Select to customize the informational columns that display in the Device list.

  See Device List Columns for further detail.

• Select to refresh the status indicators and device data displays.
• Select the policy name under the Network Policy column to open the Policy configuration window and examine or edit settings.
• Select the path of the target device under the Location column to open the Assign Location window and view or edit the associated details.