Import Users

Use this task to import users in bulk.
  1. Go to IAM > Users.
  2. Select Import Users and configure the settings.
    Table 1. Import User Configuration Settings
    Field Description
    File Format From File Format, select one of the following:
    • Single G-Suite: Uses a list exported from G-Suite.
    • Entra ID: Uses a list exported from Microsoft.
    • Custom: Uses a list created from the .csv Universal ZTNA template.
    Add to User Group Select the user group from the drop-down menu to add the user to an existing user group. User groups assign your enterprise applications and networks to those users.
    Note: If no user groups exist at this step, select IAM > User Groups to create one.
  3. Select Proceed to upload and validate the import file format.
    Note

    Note

    Depending on the number of users to import, the import can take several minutes.
  4. Select Proceed.
    Invite users in Bulk pop-up window displays.
  5. Select the users to invite.
    Note

    Note

    If any of your imported users appear disabled in the list, you may have restricted user access to approved domains only. To update these settings, go to IAM > Identity Providers.
  6. Select Proceed.
    The Select User Group pop-up window displays.
  7. Select a group from Add to User Group.
    The users now have access to the same applications and network settings.
  8. Select Add Users to send the invitations.

The user receives an email asking them to accept the invitation. The user's status shows Awaiting Acceptance while waiting for the invitation to be accepted. When the user accepts the invitation, the status changes to Active, indicating the user is now a member of your environment.