ExtremeIQ Cloud

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Navigate using the tab icons. Hover over an icon to see the name of the tab.

Client 360

Overview

The Client 360 tab contains a Connected Clients table that shows either real time or historical data for the clients connected to your network.

Use the filter section to manage the data that is displayed in this window. When a filter is applied to the view, the filter icon changes from to .

The default Client 360 table shows real time client data. The IoT Client 360 table displays data about IoT clients.

Many of the columns in the tables are interactive. Hover over icons or text to see more details.

For all Client 360 views, select to refresh table data, to download data in multiple formats, and to customize the table columns displayed.

By default, ten clients are displayed per window. To change the number of clients displayed in a window, select a different number at the bottom left corner of the table. The clients list allows you to display and select many entries at a time, which can be useful for large-batch operations

Real Time View

In the Real Time view, select the host name for any client in the table to see a panel with detailed data for that client.

Client Details Dialog Box

The client name and VLAN appear at the top left of this dialog box. The following data is displayed for this client:

Left Side Panel: Displays current connection status details for this client.

Client Details Main Panel: The main section of the Client Details dialog box contains the following information:

Top-of-window tools: The Client Tools drop-down list lets you test the client connection by running a troubleshooting session or a DHCP test. Select to delete historical data for this client, or to download a file containing a data log for this client). Select to refresh the data (data is automatically refreshed hourly). Select X to close the dialog box.

Usage Timeline: The timeline displays usage rates, RSSI, and noise floor data for this client. By default, data is displayed for the last 24 hours, but you can customize the time range. Select at the to print or to download it in a variety of file formats. Hover over any section of the chart to see more details about a specific point in time.

Client Connectivity Health: In the connectivity health chart, select to show either connection health or alarms or both. Hover over any or icon for more details.

Connection Status Cards: The connection status cards below the Health chart update automatically to match the timeline charts settings.

Session Details: For any of the available views, expand the Session Details section to see additional information about each session.

Client Trail: The Client Trail table lists clients and includes a number of client details. In the trail, green, red, and gray dots indicate the following:

Association: If the client has made an association to the AP, this dot is green; otherwise it is red. The detailed view shows the duration of the association. If there is no data, the dot is gray.
Auth: If the client is authenticated to the AP, this dot is green; otherwise it is red. The detailed view shows time and method of the authentication. If there is no data, the dot is gray.
DHCP: If the client receives an IP address from the DHCP server, this dot is green; otherwise it is red. The detailed view shows the time the IP address was requested, the time it was first obtained, the IP address itself, and the IP address of the DHCP server. A gray dot indicates that no connection to DHCP was attempted because the client is using static IP.

Default Gateway: A green dot indicates that the AP was able to successfully ping the default gateway. A red dot indicates an unsuccessful attempt. The detailed view includes the round trip delay for the ping, and the IP address of the default gateway. A gray dot indicates that the client tried to connect to an AP that is running a version of IQ Engine that does not support Default Gateway ARP.
DNS: A green dot in this column indicates that the AP successfully pinged the DNS server. A red dot indicates an unsuccessful attempt. The detailed view includes the round trip delay of the ping, and the IP address of the DNS server. A gray dot indicates that the client tried to connect to an AP that is running a version of IQ Engine that does not support DNS.

Client Events: Shows information for all events, association events, authentication events, or IP assignments. Select the check box to see event probes.

Network Usage: Lists the total amounts of data transmitted (Tx) and received (Rx) by the client during the specified time range. You can see usage by SSID or by User Profile.

Top 10 Apps: Usage data for the top ten applications appears beside the network usage table. This includes total data usage, and usage for each of the top ten applications. Select an application name to see more information about the application.

Maximum Client Capabilities: For 2.4 GHz, 5 GHz (or both), this area displays bandwidth usage, the number of spatial streams supported, the 802.x technology used, maximum transmit power, and the number of clients that are MU-MIMO-capable, and have Security, WMM, TPC, and HS2.0 support.

Historical View

This view displays historical data for both Real Time and IoT views. Data is refreshed hourly. The timeline shows high and low periods for client usage.

Specify the amount of time displayed using the Time Range options above the table, or select inside the shaded interval window and drag it to the left or to the right. Many of the columns in the table are interactive. Hover over icons or text to see more details.

Below the client timeline, the total number of connected clients is displayed for the time period selected. This information updates automatically when the time interval in the timeline changes.

ML Insights Client 360

Navigation

Overview

Real Time View

Historical View