ExtremeIQ Cloud

Overview

This guide provides step-by-step instructions on device setup, account creation, and device onboarding for ExtremeCloud IQ Connect. After you complete the process, you can begin configuring and managing your Extreme Networks network.

Step 1: Connecting the Device

To use and manage your new device using ExtremeCloud IQ Connect, you must connect it to your existing network and ensure that it has sufficient power.

You can power access point by PoE (Power over Ethernet) or by using an AC adapter. When you connect your AP to your network (usually through a switch), be sure that the AP has access to the Internet through the following ports:

UDP port 12222: By default, Extreme Networks access points connect to ExtremeCloud IQ through a CAPWAP tunnel on outgoing UDP port 12222.

TCP port 80: If communication with ExtremeCloud IQ is not successful on UDP port 12222, then the access point attempts to communicate using TCP port 80.

TCP port 443: Administrators and their designates can access an AP directly using an SSH session over TCP port 443.

Step 2: Establishing a HiveManager Account

To establish a ExtremeCloud IQ or ExtremeCloud IQ Connect account, take the following steps:

Register for your account by navigating to http://www.aerohive.com/cloud and filling out the form. Be sure to enter all required information, accept the terms, select I am not a robot, and then click Submit. When you click Submit, ExtremeCloud IQ or ExtremeCloud IQ Connect sends an email message to the email address you entered in the preceding form.
When you receive the email message from Extreme Networks, follow the directions with in to access and set up your superuser (root) admin password.

If you are a ExtremeCloud IQ Connect user logging in for the first time, select I’ll continue with HiveManager Connect from among the options.

Step 3: Using the Onboarding Wizard

When you first log in, ExtremeCloud IQ Connect presents you with the onboarding wizard, which guides you through the following six steps of setting up your ExtremeCloud IQ Connect network:

Adding locations: Each device you onboard is associated with a location, and HiveManager organizes devices into a location hierarchy.
Adding devices: On this page you can import Extreme access points by serial number.
Creating a network topology: On this page you can position devices on specific floors on each site building.
Creating a network policy: On this page you can create a network policy. A network policy is a logical collection of policy-based configurations that HiveManager can deploy to devices.
Configuring an internal SSID: Internal SSIDs are intended to be used by employees and other members of your organization, and internal network users require sufficient access and speed to complete their tasks.
Configuring a guest SSID: Guest Access SSIDs are intended to be used by visitors, contractors, and other network user from outside your organization. Because guests generally only need access to the most basic network services, such as DNS and DHCP, for the sake of Internet access.
Reviewing your configuration: This page displays a summary of your current network configuration.

To view the detailed Help topic, see Onboard Devices.

Step 4: Creating and Managing Your Network

After you complete the onboarding wizard, or if you choose to skip the wizard and configure your network entirely within the standard ExtremeCloud IQ Connect management interface, you can create or modify your network policy, onboard additional devices, and create and modify additional SSIDs.

Upgrading Your Network Management Platform

Connect users can upgrade to ExtremeCloud IQ, or learn more by selecting the on-page UPGRADE button, or by going to http://www.aerohive.com/wifi/upgradeconnect.html.