Health

The Health tab displays performance and utilization data for the access point managed network.

Device Details

The Device Details field displays model and version information.

The Device Details field displays the name assigned to the selected access point, factory encoded MAC address, primary IP address, model type, RF Domain, software version, uptime, CPU and RAM information and system clock. Use this data to determine whether a software upgrade is warranted, or if the system clock needs adjustment.

Periodically select Refresh (at the bottom of the screen) to update the data displayed.

Radio RF Quality Index

The Radio RF Quality Index field displays a RF quality table for the access point‘s single default RF Domain. It is a percentage of the overall effectiveness of the RF environment. It is a function of the data rate in both directions, the retry rate and the error rate.

RF Quality displays as the average quality index for the single RF Domain utilized by the access point. The table lists the bottom five (5) RF quality values for the RF Domain.

The quality is measured as:
  • 0-20 – Very poor quality
  • 20-40 – Poor quality
  • 40-60 – Average quality
  • 60-100 – Good quality

The access point‘s RF Domain allows an administrator to assign configuration data to multiple devices deployed in a common coverage area, such as in a floor, building or site. The RF Domain contains policies that can determine a Smart RF or WIPS configuration.

Use this diagnostic information to define measures to improve radio performance in respect to wireless client load and radio band.

Periodically select Refresh (at the bottom of the screen) to update the RF quality data.

Radio Utilization

The Radio Utilization field displays how efficiently the RF medium is used by the access point. Traffic utilization is defined as the percentage of throughput relative to the maximum possible throughput.

Refer to the number or errors and dropped packets to assess radio performance relative to the number of packets both transmitted and received.

Periodically select Refresh (at the bottom of the screen) to update the radio utilization information displayed.

Client RF Quality Index

The Client RF Quality Index field displays a list of the five worst performing clients managed by the selected access point.

The Client RF Quality Index field displays the following:

Worst 5 Lists the five worst performing client radios connected to the access point. The RF Quality Index measures the overall effectiveness of the RF environment as a percentage. It is a function of the connect rate in both directions, as well as the retry rate and the error rate.
The quality is measured as:
  • 0-20 – Very poor quality
  • 20-40 – Poor quality
  • 40-60 – Average quality
  • 60-100 – Good quality
Client MAC Displays the factory encoded MAC address assigned to each connected radio listed. Use this information to assist in the identification of poorly performing radios.
Retry Rate Lists the number of retries attempted to re-connect with the listed radio.

Periodically select Refresh (at the bottom of the screen) to update client RF quality.