Debug Captive Portal Clients
An administrator
can select an RF domain and capture captive portal client and authentication debug
messages at an administrator assigned interval and location. Captive portal debug
information can either be collected historically or in real-time.
To troubleshoot captive portal client debug messages:
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Select Dashboard.
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Expand the System node to display controller, service platform, or access point
managed RF domains.
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Select and expand an RF domain and click on the
down arrow to the right of the RF domain‘s name,
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Select Troubleshooting.
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Select Captive Portal Clients.
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Use the Send Data To drop-down menu to select where
captive portal debug messages are collected.
If Screen is selected, information is sent to the
Live Wireless Debug Events window at the bottom of the
screen. If File is selected, the file location must be
specified in the File Location field.
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Select Debug Message settings to refine how captive
portal client debug messages are trended:
All Debug Messages |
Select this option to capture all
captive portal client and captive portal authentication
request events collectively without filtering by
type. |
Select Debug Messages |
Choose Selected Debug
Messages to specify the type of captive
portal event messages to display. Options include captive
portal client events and events specific to captive portal
authentication requests. |
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Set Captive Portal Clients filter options to refine
which clients are included in the debug messages.
All Captive Portal Clients |
Select All Captive
Portal Clients to display debug information
for each client utilizing a captive portal for network
access within the selected RF domain. |
Select Captive Portal Clients (up
to 3) |
Optionally display captive portal
debug messages for specific clients (1 - 3). Enter the MAC
address for up to three wireless clients. The information
displayed or logged to the file is only from the specified
wireless clients. Change the client MAC addresses as needed
when clients are no longer utilizing the RF domain‘s captive
portal resources. |
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Define the following captive portal client Settings to
determine how messages are trended:
Duration of Message
Capture |
Use the spinner controls to set
the message capture interval for captive portal debug
information. This can range between 1 second and 24
hours. |
Maximum Events Per Captive Portal
Client |
Use the spinner controls to select
the maximum number of captive portal event messages
displayed per RF domain member client. Set the number of
messages from 1 - 9999 events with the default value being
100 events. |
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When all configuration fields are complete, select
Start to start the
captive portal client debug message capture.
Information sent to the screen displays
in the Live Captive Portal Debug
Events field. If you have set a long message capture duration
and want to end the capture early, select Stop.