Obtaining the Rescue Image from a Compact Flash Card

Before you remove or install any hardware, review the hardware documentation listed in Extreme Networks Publications.

In addition to recovering the switch using the internal memory card and the management port, there is also support for loading the rescue image to the compact flash card installed in the MSM.

The compact flash card must be file allocation table (FAT) formatted. Use a PC with appropriate hardware such as a compact flash reader/writer and follow the manufacturer‘s instructions to access the compact flash card and place the image onto the card.


This feature is supported only on BlackDiamond 8800 series switches.

To recover the switch, you must remove power from the switch, install an appropriate compact flash card into the MSM, and enter the Bootloader to issue a series of commands.

After you download the ExtremeXOS image file, the switch installs the software and reboots. After the switch reboots, the switch enters an uninitialized state. At this point, configure the switch and save your configuration. In addition, if you previously had modular software packages installed, you must re-install the software packages to each switch partition. For more information about installing software packages, see Software Upgrade and Boot Options.

If you are unable to recover the switch with the rescue image, or the switch does not reboot, contact Extreme Networks Technical Support.