Onboarding Policy

About this task

Configure → Onboarding → Policy

Onboarding policies are used by ExtremeGuest Essentials to give flexibility when determining hotspot user access. Policies are matched to the hotspot user based on onboarding rules. Then the matching policy with the highest precedence number is used to onboard the hotspot user.

To create an onboarding policy:

Procedure

  1. Navigate to Configure → Onboarding → Policy.
    The Onboarding Policy screen displays. This screen displays existing onboarding policies and their basic configuration. Double-click each policy to view the detailed configuration. Review the configuration details to determine if the policy warrants modification or removal.
    Click to expand in new window
    Onboarding Policy Screen
  2. Review the following information:
    Name
    Displays the name assigned to each onboarding policy. Selecting a policy displays the policy criteria details and allows editing of the policy.
    Description
    Displays the description for each onboarding policy.
    Action
    Select the icon to remove the associated onboarding policy from ExtremeGuest Essentials.
  3. Select the icon to update the data in the onboarding policy table.

Adding an Onboarding Policy

  1. Select the icon to add a new onboarding policy.
  2. Provide the following information:
    Policy Name
    Enter a name for the onboarding policy.
    Policy Description
    Enter a description for the onboarding policy.

Adding Match Criteria to the Onboarding Policy

  1. In the Criteria #1 field, add the match criteria rule details. An onboarding policy consists of one or more match criteria that are used to filter guests and apply an action.
    Description
    Enter a description for this criteria uniquely identifying its purpose.
    Condition(s)
    Select one or more of the following conditions to match.
    • User Email Domain
    • Sponsor Email Domain
    • Social Type
    • User Type
    • User's Device Count
    • Any
    These conditions determine when the corresponding Action is triggered. Adding multiple conditions requires all conditions be met before the action is triggered. Multiple conditions can be specified to enact different policies based on matching conditions.
    Action
    Select an Action from the menu. The Action is triggered when all of the Condition(s) are met. Select from the following:
    Deny Access
    Denies network access to any guests matching the configured Condition(s).
    Register Device
    Registers guests matching the configured Condition(s).
    Note

    Note

    Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join.
    Send One-Time-Passcode to User
    Delivers a single-use passcode to guests matching the configured Condition(s).
    Note

    Note

    Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join. Select a user Notification Policy for sending the One-Time-Passcode to the guest.
    Send Passcode to User
    Delivers a multiple use passcode to guests matching the configured Condition(s).
    Note

    Note

    Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join. Select a configured user Notification Policy for sending the One-Time-Passcode to the guest.
    Send One-Time-Pass. on Sponsor Approval
    Delivers a single-use passcode to guests matching the configured Condition(s) once the guest has been approved by a sponsor.
    Note

    Note

    Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join. Select a sponsor Notification Policy for sending the approval request to the sponsor.
    Send Passcode on Sponsor Approval
    Delivers a multiple use passcode to guests matching the configured Condition(s) once the guest has been approved by a sponsor.
    Note

    Note

    Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join. Select a configured sponsor Notification Policy for sending the One-Time-Passcode to the guest.
    Send One-Time-Passcode to Sponsor
    Delivers a single-use passcode to the sponsor when the configured Condition(s) are met.
    Note

    Note

    The sponsor can then provide the single-use passcode to the guest. Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join. Select a sponsor Notification Policy for sending the approval request to the sponsor.
    Send Passcode to Sponsor
    Delivers a multiple use passcode to the sponsor when the configured Condition(s) are met.
    Note

    Note

    The sponsor can then provide the passcode to the guest. Specify the Validity for guest access in Days, Hours, and Minutes. Select a Group for the guest user to join. Select a sponsor Notification Policy for sending the approval request to the sponsor.
  2. Select Update User to send status to a user's email or mobile when registration is pending approval or is rejected.
    Selecting the Update User option enables the Notification Policies field. Select a notification policy to specify how the user is notified.
  3. To remove multiple onboarding policies from ExtremeGuest Essentials, select the boxes for each policy then select the icon.