Adding a Notification Policy

About this task

Configure → Notification → Policy → Add

Notification policies specify the method used to communicate the passcode to newly registered guest users.

This screen allows you to specify the mode by which the passcode is communicated. The options are:
  • SMS - Uses a third-party SMS service provider.
  • Email - Uses an SMTP server.

To add a notification policy:

Procedure

  1. Navigate to Configure → Notification → Policy .
    The Notification Policy screen displays.
  2. Select the icon to create a new policy.
    The add Policy screen displays.
    Click to expand in new window
    Notification Policy Add Screen
  3. Provide a name for the policy uniquely identifying its mode and purpose.
    Note

    Note

    This setting is mandatory.
  4. Provide a description for the policy.
    This setting is mandatory.
  5. Select either the User or Sponsor Policy Type radio button. The User option creates a guest user notification policy. The Sponsor option creates a sponsor notification policy.

Enabling SMS notifications

  1. To enable SMS notifications, click the icon to open the SMS configuration fields.
    1. Select Enable the policy. When enabled, notifications are sent to newly registered guest users via SMS.
    2. In the Message field, specify the content of the SMS sent to the guest user notifying the passcode. The content should not exceed 1024 characters. For User Policy Type, use the following tags in the message: GM_NAME for the guest user‘s name, GM_USERNAME for the guest user's log-in name, and GM_PASSCODE for the pass code. For Sponsor Policy Type, use the following tags in the message: GM_SPONSOR for the name of the sponsor, GM_NAME for the guest user‘s name, GM_USERNAME for the guest user's log-in name, PERMIT_URL to permit access, DENY_URLto deny access, and GM_PASSCODE for the passcode.
      For example (User Policy Type): Dear GM_NAME Your username is GM_USERNAME & passcode is GM_PASSCODE. (In the actual message, the tags are replaced with the user's name, username, and passcode.)
      For example (Sponsor Policy Type): Dear GM_SPONSOR Please approve access for GM_NAME. Permit: PERMIT_URL Deny: DENY_URL (Or) The internet guest username is GM_USERNAME & access code is GM_PASSCODE. (In the actual message, the tags are replaced with the user's name, username, and passcode.)

Enabling Email notifications

  1. To enable e-mail notifications, click the icon to open the e-mail configuration fields.
    1. Select Enable the policy. When enabled, notifications are sent to newly registered guest users via e-mail.
    2. In the Subject field, configure the subject line of the e-mail sent to the guest user notifying the pass code (should not exceed 100 characters).
    3. In the Message field, configure the content of the e-mail sent to the guest user notifying them of a pass code (should not exceed 1024 characters).
  2. Select Save to save your changes or select Cancel to discard the notification policy.