Monitoring | Alerts

The Alerts view provides a comprehensive overview of network alerts, allowing operators to detect, record, and report specific events. It evaluates performance metrics and reports occurrences where specific criteria are met. Alerts can be filtered by time range, severity, status, site, and source.

Users can receive alert notifications through email or Webhooks.

Select Alert Policies to view and manage global and site policies, see Administration & Settings | Alert Policies.

Note

Site policies take precedence over global policies.

In the Alerts section, enable Show Summary to display the following widgets:

Severity
Category
Top 3 Alerts
Application

Alert Details

By default, the Alerts page displays information about alerts raised at all sites for the last 24 hours.

The Alerts table displays the following information:

Alert Name
Summary
Severity
Status
Application

Location
Categories
Source
Detected
Comment

You can filter the Alert Details list using the following methods:

Use the Time Range controls to specify a time range, within the last 30 days, for which you want to view alerts.
Use the Severity filter to view alerts based on specific severity:
- Critical - Red
- Major, Minor, and Warning - No color combination
- Info - Blue
Use the Status drop-down list to view All (default), Acknowledged, or New alerts.
Use the Sites filter to view alerts associated with a specific site.
Use the interactive device host name in the Source column for more information about the alert.
Use the Refresh Alerts button to view the most recent alerts.
Use the Export to CSV button to download the alert data in .CSV format.

Note

The column filter settings do not persist.