Data Collection for an Outage
Perform the following data collection procedures when the switch is in an outage condition and you require Technical Support to perform a root cause analysis.
Collect Data Before You Restart
Perform this procedure before you restart the chassis.
Procedure
Example
The following example shows output of the flight-recorder all 1 command.
Switch:1#flight-recorder all 1 Processing Flight-recorder snapshot for 1 .... Flight-recorder snapshot for slot 1 complete, filename is /intflash/PMEM/1/pmem. 20111019114431.1.bin.gz. Processing Flight-recorder trace for 1 .... Flight-recorder trace for slot 1 complete, filename is /intflash/flrec/1/trace.2 0111019114434.1.txt. Processing Flight-recorder archive for slot 1 .... Flight-recorder archive for slot 1 complete, filename is /intflash/archive/1/arc hive.20111019114446.1.tar.
Collect Data After You Restart
About this task
Perform this procedure after you restart the affected chassis.