Getting Help

If you require assistance, contact Extreme Networks using one of the following methods:

Extreme Portal Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases and service contracts, download software, and obtain product licensing, training, and certifications.
The Hub A forum for Extreme Networks customers to connect with one another, answer questions, and share ideas and feedback. This community is monitored by Extreme Networks employees, but is not intended to replace specific guidance from GTAC.
Call GTAC For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or +1 408-579-2826. For the support phone number in your country, visit:

Before contacting Extreme Networks for technical support, have the following information ready:

Subscribing to Service Notifications

You can subscribe to email notifications for product and software release announcements, Vulnerability Notices, and Service Notifications.

  1. Go to
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  3. Select the products for which you would like to receive notifications.


    You can modify your product selections or unsubscribe at any time.
  4. Click Submit.