This section outlines a methodology for troubleshooting issues. It introduces steps that you might consider using, depending on the issue in question.
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Check whether the device has
all of the relevant licenses.
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After adding or modifying a POD or port-upgrade license, re-enable the
ports.
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Verify the topology and switch configuration as conveyed by the switch
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Enter the
copy support command.
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Run other relevant show commands (for example,
show logging raslog) to look for clues or triggers of the reported failure.
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Check the utilization of various resources.
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Enter the
show process cpu command to determine CPU use.
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Enter the show process
memory command to determine memory use.
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Enter the
show mac-address-table count command to determine the number of MAC addresses used.
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Enter the
show media command to investigate any optics issues.
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Conduct data-path fabric continuity tests:
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Issue pings from and to the end-stations or devices.
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Check the counters in the output of the
show interface command to detect if packets are coming in or are being dropped as errors.
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Verify that optics used are certified.
Enter the show
media interface command and verify that the Vendor name
field shows BROCADE or EXTREME.
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Verify that the MAC address table learns the MAC addresses.
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Check whether LLDP reports neighbors.
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Caution
The following
step affects configuration and should be used with care.
