Create an End Customer Extreme Support Portal Account

The Extreme Support Portal provides separate registration forms for End Customers and Partners. Use this task to create an End Customer account.
Note

Note

If you are adding a new user to an existing account, the new user must complete and be vetted through the same registration process.

The portal registration page is at https://extreme-networks.my.site.com/.

  1. Go to the Extreme Support Portal and select Login or Signup on the login page.
  2. On the login page, select Create a new Extreme Customer Portal Account .
  3. Complete all required fields (marked *). Use your corporate email address to ensure the appropriate access level.
    Important

    Important

    Do not register with a personal email address.
  4. Read the Support Portal Terms of Use and select the acknowledgment check box to accept.
    Important

    Important

    You must accept the Terms of Use before you can submit the form. You can adjust or withdraw consent at any time through the Email Preference Center.
  5. Select Register.
    A confirmation message appears on the page and a password setup email is sent to your corporate email address.
  6. Open the password setup email and follow the instructions to create your portal password.
    Tip

    Tip

    If the email does not appear in your inbox within a few minutes, check your spam or junk mail folder.
  7. To log in to the support portal go to: https://extremesaas.my.site.com/.
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