Known Issues

Known Issues in 25.11.0-108 lists known product issues in ExtremeCloud IQ 25.11.0-108.

Table 1. Known Issues in 25.11.0-108
Issue IDDescription
Account Management
WS-3204When logging in to a legacy Managed Service Provider account that has legacy entitlement keys (LEK), the Extreme Platform ONE interface opens and requires linking to an Extreme Portal account. Because the account contains LEKs, the ExtremeCloud‌ IQ Classic interface should open.

Workaround: After login, manually enter the URL for the RDC. To resolve the issue, migrate from the Hierarchical VIQ to the MSP program, or purchase new License Entitlement Manager (LEM) licenses.

API
CFD-11529

(02957942)

API response data is unclear.
XIQ-32459The ExtremeCloud‌ IQ deployment API HTTP Success status code changed from 200 to 202.
XIQ-39330The packet loss metric is incorrectly reported as a raw packet count rather than a percentage in both the API response and the user interface.
Device 360
XIQ-12503

Network 360 shows Unknown Error when All Access Points Applications is selected and the user selects both ExtremeWireless WiNG and IQ Engine devices.

Workaround: Clear selected ExtremeWireless WiNG devices.

XIQ-33709Some IP VLAN pairs from the Client 360 table and Client pages might be missing if they have multiple IPs learned through Node Alias events.
XIQ-34912Clients discovered through node alias or DHCP snooping fingerprint might not immediately appear in the Device 360 Clients table. It can take up to 10 minutes for the new entries to appear in the Device 360 Clients table.
Device Management
EXOS-37458When using ExtremeCloud‌ IQ to configure a single port in a VLAN as an LLDP voice port with Med Capabilities and policies and then changing the port type to access or trunk, the LLDP configuration for Med Capabilities appears on ExtremeXOS/Switch Engine devices running EXOS 33.2.
XIQ-46182An issue exists where the EXOS and Switch Engine 31.7.4.2-patch1-7 cannot be onboarded, monitored, or configured through drag-and-drop image management for all EXOS and Switch Engine supported SKUs.
XIQ-34908When using a stack template with a Link Aggregation Group (LAG), if the LAG has ports from different slots, you must enable Instant Port Profile/Instant Secure Port from the LAG on the template view that contains the master port. This requirement applies to a preexisting Link Aggregation Group in the template, or when creating a new Link Aggregation Group.
XIQ-34846On wired VOSS and Fabric Engine devices for Cisco Discovery Protocol (CDP), configuration pushed via ExtremeCloud‌ IQ still requires enabling LLDP TX/RX status through device CLI, for a CDP neighbor to establish.
XIQ-34724Delta configuration push fails for Wifi0 with dual 5G mode when 5G-Low channels are not supported.
XIQ-34441 Standards-Based GRE failover settings that enable geographic redundancy for AP to GRE Tunnel connections are not supported.
XIQ-33498AP5050 AFC 6GHz FCC does not support client mode.
XIQ-26907A delta configuration push error might occur when configuring the port Forwarding Rule for Client Mode. Workaround: Push a complete configuration update.
XIQ-20909When configuring 6GHz radio for a country that does not support it, the configuration push to the AP3000 fails.

Workaround: Revert to 2.4 GHz.

XIQ-19509Access points go offline when pushed to minimum speed and half duplex transmission mode for eth0, and then they reboot. After the reboot, the configuration reverts back to minimum speed with full duplex.
XIQ-19498When the AP5010 eth0 interface is operating with maximum speed, changing the transmission type causes ExtremeCloud‌ IQ to also generate a delta CLI for speed.
XIQ-47962Tunnel Concentrator retains the old IP address of an AP after the configuration is updated with a new IP address.
XIQ-47986 Location based SSID classification adds unnecessary AP information to Tunnel Concentrator configuration.
Logs
XCP-12063An audit log entry is not generated for a firmware upgrade triggered with a T+1 day schedule. Although the firmware upgrade completes successfully on the scheduled date, no corresponding log entry appears in the Audit Log.
XCP-12064An audit log entry is not generated upon successful completion of a firmware upgrade. A log is created when the upgrade is initiated, but no log is created when the upgrade completes.
XCP-16651No audit log entry is generated for a failed firmware upgrade. A failure log with the failure reason and device details is expected but not created.
XIQ-47371Multiple logs are generated for both single and bulk device deletions.
Onboarding
XIQ-39282After successfully onboarding locally managed APs, a misleading Device Update Failed message might appear in the Last Updated field. This is only a display issue and does not affect any functionality.
SSO
XCP-22975When logging out of an SSO account and logging back in with a different SSO user, the system may incorrectly display the previous user's account information. This occurs because session data from the prior login is not fully cleared on logout.

Workaround: Fully close the browser (all tabs and windows) after logging out of the SSO account before logging in with the new user.

XIQ-49634When switching to a different SSO account from XIQ, you are redirected to Extreme Platform ONE Networking but remain on the original SSO account.
Troubleshooting
CFD-12971 (03040726)Capwap disconnection for about 1.5 hours due to the capwap server i/o timeout issue.
XIQ-19977The MCast rate configured in an AP template does not take effect when sCLI is presented.
XIQ-31433The Cloud Service component of iBeacon is temporarily disabled. This service will be available in a future release.
XIQ-48210Downloading the AFC Geolocation report produced a corrupt file that was not in the expected CSV format, making it unusable for troubleshooting.
Upgrading
CFD-10699

(02906999)

Universal Access Points failed to complete the WiNG-OS conversion, even after a successful CAPWAP and STUN binding.
XCP-13051While a firmware upgrade is in progress for a device in Extreme Platform ONE Networking it is deleted in ExtremeCloud IQ.
XCP-14211The Firmware Version dropdown is not visible during a firmware upgrade when multiple APs are selected and the last device in the list is reviewed on high-resolution displays.
XCP-17804After upgrading to 25R7, the schema registry service encounters 409 errors for the hm-device-stats-value and xiq-client-events-value topics. The affected schemas must be deleted before the registry service calls can succeed.
User Interface
APC-21456In rare cases, ExtremeCloud IQ does not upload some IGMP sub-commands successfully.
Note: SR2200/2300 only.

Workaround: Use the Supplemental CLI to upload commands when necessary. To use the supplemental CLI tool, go to Global Settings > VIQ Management, and set the Supplemental CLI slider to ON.

APC-41057Legend labels on the SR2200/2300 switch stack graph sometimes disappear when attempting to download or print the graph.

Workaround:

Download one graph at a time, and open the downloaded file before choosing to download again.
Note: The SVG option is the most stable format; PNG, JPG, and PDF have spacing issues on the legend section.
CFD-7360

(02498292)

For Wing-AP sites, contrary to present implementation, customers expect to see APs offline when ExtremeCloud‌ IQ / nsight policy is not used for that site.
CFD-13877 (03094673)Wi-Fi Interface graph does not match Device > Monitoring > Wireless Interface.
XCP-4999 Currently, when filtering on a switch stack, when a search matches any child device, the entire stack is displayed instead of individual devices.
XCP-18242A location assigned to multiple devices simultaneously is correctly reflected in the Network Devices table but not in the Inventory page, which continues to show the location as Unassigned for some devices.
XCP-22682Management port statistics are not displayed on the Usage and Capacity page for Switch Engine/EXOS devices that have all standard ports disabled
XIQ-5700Client Trail showed only the currently connected AP when the client roamed to a different AP from the onboarded ExtremeCloud IQ Controller.
XIQ-19320The Wi-Fi Interface Transmission power does not update in the Managed Device page after a bulk edit.
XIQ-19368The user interface overrides Supplemental CLI. If you add an sCLI object and there is a code conflict with the GUI, the GUI has priority.

To give the sCLI priority, place the sCLI code at the bottom of the command structure in the audit.

XCP-20852The Global Sites filter does not return sites in alphabetical order. Sites are currently sorted by creation time instead of alphabetically. Site Groups and search results within the filter are also not sorted alphabetically.
XIQ-21339ExtremeCloud‌ IQ does not display the error when aggregation is enabled with a rate-limit configuration.
XIQ-31601A perimeter added or modified from the Planning page does not sync with the Realtime maps page.
XIQ-33103The AFC View on the Manage Device page displays qualified AFC-governed 6 GHz access points. This feature requires version 10.7.2 or higher. The AFC View does not include onboarded devices with a firmware version earlier than the minimum required version. After upgrading to the minimum required version, the AFC View displays the qualified access points.
XIQ-42050Enabling the FIPS Enabled filter in Manage > Applications on a StateRamp-enabled environment displays all applications instead of filtering to only FIPS-enabled apps.
XIQ-42051Enabling the FIPS Enabled filter in Manage > Summary on a StateRamp-enabled environment causes the Top Application Groups, Top Usage, and Total Application Usage (AP Only) widgets to display no data.
XIQ-46203The source field label on the Users monitoring page displays as "other" instead of "others".
XIQ-46795 Stack hostname changes made in device CLI are not reflected in ExtremeCloud‌ IQ interface.
XIQ-50598A discrepancy exists in Tx/Rx Bytes values between the Port Stats window in ExtremeCloud IQ (Classic) and the Client 360 view for the same device and time interval.