ExtremeCloud IQ CoPilot

ExtremeCloud IQ CoPilot licenses offer eligible devices the additional functionality of ExtremeCloud IQ CoPilot. You must have an ExtremeCloud IQ Pilot or an ExtremeCloud IQ Legacy Entitlement Key before you can use an ExtremeCloud IQ CoPilot license. ExtremeCloud IQ CoPilot is available for all ExtremeCloud IQ Pilot accounts, but is not available for Extreme Connect accounts or Navigator accounts. After linking your account to the Extreme Portal, ExtremeCloud IQ obtains a CoPilot license from the license pool. See here for more information.

To solve license shortages, you can select which VIQ (account) will use CoPilot. Enable or disable ExtremeCloud IQ CoPilot for each ExtremeCloud IQ account in Global Settings > Administration > VIQ Management > Enable CoPilot feature for this VIQ.

Note

If you have multiple accounts with ExtremeCloud IQ CoPilot enabled linked to the same license pool and there are not enough licenses to satisfy your requirements, for example, two branches in different geolocations are sharing the same pool, the first come, first served rule applies. To bypass this situation, either disable ExtremeCloud IQ CoPilot for the ExtremeCloud IQ account that is in violation, or add the required number of ExtremeCloud IQ CoPilot licenses.

The following devices are NOT eligible for ExtremeCloud IQ CoPilot licenses:

• ExtremeCloud IQ Controller
• Extreme Campus Controller
• Devices onboarded through Extreme Campus Controller
• WiNG devices
• Devices onboarded through ExtremeCloud IQ Controller
• Devices onboarded through ExtremeCloud IQ - Site Engine
• Digital Twin devices
• Simulated devices
• SR (legacy switch) devices reporting directly to ExtremeCloud IQ
• Dell N-series devices reporting directly to ExtremeCloud IQ
• Devices onboarded as Managed Locally
• Unmanaged devices