Generate Air Gap File

Air gap mode supports licensing for deployments that do not have continuous internet connection. In air gap mode, ExtremeCloud IQ Controller uses a license file that includes the number of entitlements explicitly listed on the file for on-premises device management.

To generate the air gap file:

  1. To obtain the controller Locking ID:
    1. Log in to ExtremeCloud IQ Controller.
    2. Go to Administration > License > License Details.
      Note

      Note

      The Locking ID is the controller Serial Number.
  2. Log into the Extreme Networks Support Portal.
  3. Navigate to Assets > Cloud Licenses Home.
  4. Select Generate License and complete the Generate License Input Form.
  5. Select Submit.

After the file is generated, download the file from the support portal and install it on the controller. For more information about installing the air gap file on the controller, see the ExtremeCloud IQ Controller User Guide.