CoPilot Overview

ExtremeCloud IQ CoPilot is an AIOps solution that leverages Explainable Machine Learning (ML). With CoPilot, your IT operations teams become more data-driven and proactive. The CoPilot dashboard provides access to in-depth information anomalies and client connectivity for your Extreme Networks cloud-managed wired and wireless networks. Your ExtremeCloud IQ CoPilot subscription provides the following benefits:

Table 1. Copilot Capabilities Summary
CapabilityWireless NetworkWired NetworkDescription
Connectivity ExperiencesYesYesSummarizes the client experience into a single quality index score to easily track, identify, and troubleshoot connectivity issues
Wi-Fi Efficiency AnomalyYesUnusually high channel utilization, reporting instances of excessive recurrence and duration
Wi-Fi Capacity AnomalyYesAccess points (APs) with unusually high channel utilization, reporting instances of excessive recurrence and duration
PoE Stability AnomalyYesYesAccess point and SW ports with bad cabling, power supply consistency issues, or insufficient power provided
DFC Recurrence AnomalyYesAccess points with excessive channel changes due to external 5Ghz interference, such as radar
Port Efficiency AnomalyYesYesAccess point and Switch (SW) ports with bad cabling, faulty ports, or auto-negotiation issues
Adverse Traffic Patterns AnomalyYesYesAccess points and switches with traffic loading issues that cause excessive usage of CPU and memory resources
Hardware HealthYesYesDevices that have exceeded the threshold for conditions that indicate the state of hardware health
Missing VLANsYesVLANs that are configured on the APs, but missing on the upstream switch

For more information, see Reduce Mean-Time-To-Resolution with ExtremeCloud IQ CoPilot (video).