About this task
Perform the following tasks so that in the
unlikely event of a failure or timeout, you can provide your router support provider
the information needed to troubleshoot the problem.
Procedure
-
Ensure that all production traffic is detoured from the device that is
undergoing the upgrade.
-
Verify network connectivity,
which will allow the scp or ftp command to complete the FWD download of the software image to
the device.
# ping <server_address> vrf [mgmt-vrf|default-vrf|<vrf_name>]
-
Ensure that the console you use to perform the upgrade has access to the
device.
-
Save the
startup-config file to a remote server.
# copy running-config tftp://@<server_address>/<filename> use-vrf [mgmt-vrf|default-vrf|<vrf_name>]
-
Run the following commands to collect the system context.
show version
show chassis
show environment fan
show environment power
show environment history
show environment sensor
show environment temp
show interface status
show license
show firmwaredownloadhistory
show firmwaredownloadstatus
show media
show run
