Pre Flight Checks

Pre flight checks let you test a venue's network readiness prior to a live event. Pre flight checks are run on the day of the event. They may be run after the venue has started tracking live data for the event, but prior to the scheduled start time of the event. However, you can also run pre flight checks during the scheduled event.

To run a check:

  1. Click the Business Insights navigation icon and select Pre Flight Checks.
  2. Select the appropriate venue. You can enter the venue name in the Search box or scroll to the appropriate venue.
  3. To configure the Pre flight check, click the (Configuration) icon for the venue and do the following:
    1. Under Enabled Checks, check the tests that you want to run.
    2. Under AP Check, enter the IP address targets that you want to target for the check. Insert a comma between each address.
      Note

      Note

      We recommend that you don't run AP checks during a scheduled event as some checks may take the AP offline.
    3. Expand the Location categories and check each location that you want to include in the check.
    4. Click Save.
  4. To run the check, click the (Start Pre Flight Check) icon for that venue.

The results display in the window. Refer to the following sections for more information on the checks that are run and the results that are returned.

Note

Note

  • To download the results in a PDF file, click the (Download Pre flight Check) icon for that venue.

  • To delete the check results, click the (Clear Pre flight Check) icon for that venue.

Types of Checks

Pre flight checks includes the following types of checks:

Table 1. Pre Flight Checks
Check Type Description
Next scheduled event times Checks that the Start and End times for upcoming scheduled events are displayed.
Traffic Sensor data ingestion Verifies that the Traffic Sensor is configured and operational.
XIQC data ingestion Verifies that ExtremeCloud IQ Controller is configured.
Diagnostic Checks:
  • Charts run endpoint
  • Live selectors
  • Event selectors endpoint
  • Event timezone endpoint
 Pre flight checks include a variety of diagnostic checks. Diagnostic checks are run only for scheduled live events and are intended for development support. If you see an issue with a diagnostic check, notify the development team.

Check Results

The following table provides a description of the check results.

Table 2. Check Results
Field Description
Check Type Lists the checks that Business Insights completes on this venue.
Status Status of the check. Valid values are:
  • Success
  • Failure
  • Info
Start Start time for the check.
End End time for the check.
Message A message that provides details about the check results.
9037988-00 Rev. AA