Viewing and Printing a GuestPortal Account Ticket

You can view and print a GuestPortal account ticket from the GuestPortal Guest Administration screen. A GuestPortal account ticket is a print-ready form that displays the guest account information, system requirements, and instructions on how to log on to the guest account.

The controller is shipped with a default template for the GuestPortal account ticket. The template is an html page that is augmented with system placeholders that display information about the user.

You can also upload a custom GuestPortal ticket template for the controller. To upload a custom GuestPortal ticket template you need full administrator access rights on the controller. The filename of a custom GuestPortal ticket template must be .html. For more information, see Working with the Guest Portal Ticket Page.

To View Print a GuestPortal Account Ticket:

  1. Do one of the following:
    • If you have GuestPortal Manager rights, log onto the controller.
    • If you have full administrator rights:
      • From the top menu, click VNS. The Virtual Network Configuration screen displays.
      • In the left pane, expand the WLAN Services pane, click the dedicated WLAN (Wireless Local Area Network) Service that provides the temporary guest network services. The WLAN Services configuration window for that service displays.
      • Click the Auth & Acct tab, and then click Configure. The Settings screen displays.
      • In the GuestPortal section, click Manage Guest Users.
      • The GuestPortal Guest Administration screen displays.
      Click to expand in new window
      Graphics/GuestPortal_Admin.jpg
  2. In the guest account list, select the checkbox next to the user name whose guest account ticket you want to print a ticket, and then click Print Ticket for Selected Account. The GuestPortal ticket is displayed.
    Click to expand in new window
    Graphics/GuestPortal_ticket_print.jpg
  3. Click Print. The Print dialog is displayed.
  4. Click Print.
    Note

    Note

    The default GuestPortal ticket page uses placeholder tags. For more information, see Default GuestPortal Ticket Page.