Create Engagement Categories

A Category is a logical region on a floor plan. Use categories to run analytics and user engagement activities.

Manage Engagement Categories from the Categories screen.

The Categories screen allows you to create multiple categories. You can use the same category across all sites.

Perform the following steps to create engagement categories and map them to sites.

  1. In the Categories screen, select Engagement Categories.

    Engagement Category Screen

  2. To create a new engagement category, select Plus Icon.
  3. In the Name field, type a name for the new category.
  4. Ensure the Crowding Threshold field contains the number 10.
  5. Select Save.
  6. To map the category to a site, select Site .

    New Category Screen

  7. Select the Edit Icon
  8. Select Map Site.
  9. Select the site from the list of available sites and drag and drop it into the Selected sites box.
  10. Select Map to complete the site mapping.
  11. Select Back to exit the screen.