License is not properly installed

If a licensed feature is not functioning, a probable reason is that the license for that feature has not been installed correctly. Either the license was not installed, or it was installed and a required system reboot or other required action was not performed.

If you suspect a license is not properly installed, complete the following steps.

  1. In privileged EXEC mode, enter the show license command to display the currently installed licenses.
    device# show license 
    Chassis:
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
           Capacity on Demand license
           Feature name:CAPACITY_ON_DEMAND
           Capacity: 24
           License is Node-Lock and valid
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
           100G Port Upgrade license
           Feature name:PORT_100G_UPGRADE
           Capacity: 6
           License is Node-Lock and valid
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
           Advanced Features license
           Feature name:ADVANCED_FEATURES
           License is Trust Based
           EULA acceptance date: Thu May 30 09:55:54 2019
    
    
  2. If the Port Upgrade license appears in the show license command output, but the feature does not work for the expected ports, the probable cause is that the affected ports were not re-enabled after installing the license or that the Port Upgrade capacity is insufficient for the number of ports that are being used.
    Note

    Note

    After adding a Port Upgrade license, you must disable and re-enable all affected ports.

  3. If the license does not appear in the show license command output, then it was not installed. In privileged EXEC mode, enter the license add lictstr command to install the license. For Port Upgrade licenses, you must also disable and enable the switch or port.
    device# license add licstr "*B OXw:jFQ0IZc,t1D12:fZVuQByBOJMeqIoPhjpHK9gJLrcLzYIbEXVmDCd8N4nRyTfdxoGQI93gRS9ylO:cf00If68JA1flHZzMQs4:eiIlC,VbOpx4E6UG8YeXWcaVIBSTVv#"
    2014/11/13-16:41:16, [SEC-3051], 5615, SW/0 | Active, INFO, MYSWITCH, The license key *B OXw:jFQ0IZc,t1D12:fZVuQByBOJMeqIoPhjpHK9gJLrcLzYIbEXVmDCd8N4nRyTfdxoGQI93gRS9ylO:cf00If68JA1flHZzMQs4:eiIlC,VbOpx4E6UG8YeXWcaVIBSTVv# 
    License Added [*B OXw:jFQ0IZc,t1D12:fZVuQByBOJMeqIoPhjpHK9gJLrcLzYIbEXVmDCd8N4nRyTfdxoGQI93gRS9ylO:cf00If68JA1flHZzMQs4:eiIlC,VbOpx4E6UG8YeXWcaVIBSTVv#] 
    For license change to take effect, it may be necessary to enable ports...