Business Insights uses user types and permissions to determine what users can access:
User types govern which events a user can access along with the scope of data that is available.
Permissions govern which Business Insights navigation menu items and User Management icons are available to a user.
Each user must be assigned as one of three user types. The user type determines the event access (which events a user can access) and scope of data (the data that is available for those events). The following table summarizes the three user types and the level of event access and data scope for each user type.
User Type | Description of User Access |
---|---|
User for a Customer (All venues) |
On the User Management page, users with this user type get listed in the Customer column. The following access applies:
|
User for a Customer (Specific venue) |
On the User Management page, users with this user type get listed in the Venue column. The following access applies:
|
User for a Customer (Specific venue and team) |
On the User Management page, users with this user type get listed in the Team column. The following access applies:
|
The following image illustrates event data scope for different user levels. Each block represents the event data that is available for users at that level.
Permissions govern which Business Insights menu items and action icons display regardless of the user type. A default user with no permissions can access the following pages:
Dashboards
Schedule
Data Studio
To increase a user's access, you can assign any of the permissions in the following table. Each permission that you assign gets added to the default access to which the user is entitled. You can assign multiple permissions to a single user.
Permission | Description |
---|---|
Administrator | Provides user access to all menu items in the Business Insights navigation menu. This permission is required to be able to access the User Management page. |
Add User | Provides user access on the User Management page to add a user to Business Insights. |
Delete User | Provides user access on the User Management page to delete a user from Business Insights. |
Update User | Provides user access on the User Management page to update a user in Business Insights. |
Change Password | Provides user access on the User Management page to change a password for another user. |
License | Provides user access to the License page in Business Insights. This user can assign license capacity for all venues and teams to which their user type provides access. |
Note
When managing users, administrators cannot exceed the scope that their user type provides. For example, an administrator for a Specific Venue cannot manage users at the All Venues level. However, the Specific Venue administrator can manage users at the Specific Venue and Team level who are under the same venue as the administrator.