Get Troubleshooting Information for Technical Support

1. Log in to the REST API server using valid management user credentials.
   

   Note

   You must forward the auth_token as a cookie with each API call.
2. Use the POST method to access the /act/copy-techsupport/ URI and copy the system information.

   Sample Requests with Different Possible Input Parameters

   

   curl -X POST --cookie auth_token=$cookie http://172.16.0.60/rest/v1/act/copy-techsupport 
   -d
      '{"hosts":["ap7632-9AECDC"],"url":"ftp://username:password@172.16.0.60"}'

   

   curl -X POST --cookie auth_token=$cookie http://172.16.0.60/rest/v1/act/copy-techsupport 
   -d
      '{"rf-domain":"default","url":"ftp://username:password@172.16.0.60","area":"ca107"}

   

   Note

   The SFTP protocol is not supported for this request.

   

   Request Body Parameters

   Parameter	Description	Required/Optional	Data Type
   hosts	Name of the hosts separated by comma, for which techsupport dump needs to be initiated	Optional	String Array
   rf-domain	Name of the rf_domain for which the techsupport dump needs to be initiated	Optional	String
   Floor	Name of the floor belonging to an rf_domain	Optional.	String
   Area	Name of the area belonging to an rf_domain	Optional	String
   url	URL	Required	String
   session_name	Name to identify this session	Optional	String

   Sample Response (200 OK)

   

   {    
   "data": {        
     "status": true,        
     "message": "success"    
     },    
   "return_code": 0
   }

   

   Response Definitions

   Response Item	Description	Data Type
   return_code	A flag indicating success or failure of the operation	Boolean
   data	Data returned by the API server	String
   errors	List of errors, if any	String