Configure an Alert Policy

Use this task to define and configure an alert policy for reporting events and metrics.

For information about how to manage alerts, see Alerts Management.

  1. Select Alert Policy from the Alert Dashboard page.
    You can now view Configured Polices and Unconfigured Polices.
    1. For Configured Polices, use the check boxes to enable and disable alerts in bulk or individually.
    2. Select whether you want alerts sent to an email or SMS.
      Note

      Note

      Before you can select SMS, you need to define a valid phone number to receive alerts. You can do so from Global Settings. For more information, see Manage Account Details.
    3. Use the filter option to customize the alerts displayed.
    4. For Unconfigured Policies, highlight a policy, select the plus sign in the Action column, and proceed to Step 2.
  2. Choose the type of alert this policy will report: Event or Metric.
    • For a Device event: Select Device events or Security events. For a Device event, select the type of device event to report an alert.
    • For a Metric event: Use the dropdown menus to define the metric.
  3. Select the Trigger Type for the frequency of alerts.
    Specify dates and times for Deferred and Repeated.
  4. Select the type of alert to report: Information only, Warning or Critical.
  5. Enter an optional description.
  6. Select Save.
  7. The saved alert then displays in the Configured Policies list.
  8. Select whether to report this alert via email or SMS.
  9. Enable the alert.
  10. To define a brand new alert policy, select Add New Policy and follow Steps 2-9.