Wireless Connectivity Experience Widget

The Wireless Connectivity Experience widget displays information in the form of a data quality index. Use the drop-down menus to customize the display. Choose how many results to show and customize the display according to

Many parts of the widget contents are interactive. Hover to see more details.

The quality index scores client connectivity experiences from 1 (worst) to 10 (best). In an ideal scenario, the quality index should be 10 consistently over time, while any decline in the index value indicates a degraded experience. This index is calculated for every client, every time new client metrics are obtained. By default, this interval is every 10 minutes.

Quality index scoring provides more granularity and better control. It can help mitigate the effects of single (random) events. The following tools are available in the quality index:

Thresholds: The global threshold is dynamically calculated based on information from all clients in the Regional Data Center. The system dynamically calculates the local threshold per location and SSID type (PSK vs Open vs Enterprise), and uses the lower threshold.