Configure the Notification Policy for Email and SMS

The notification policy defines the format of the message and the one-time passcode (OTP) sent to the user. The default policy uses the pre-configured notification policy, UserNotifPolicy, for the message format.

Perform these steps to review the pre-configured notification policy, UserNotifPolicy.

  1. Go to Notification > Policy.
  2. Select UserNotifPolicy .
    Note

    Note

    The SMS message format is designed to prevent the message from being blocked in certain countries as spam.
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    UserNotificationPolicy Screen