Configure the Onboarding Policy for Email and SMS

A guest user who registers using the Extreme Networks corporate email address receives a one-time passcode(OTP). The network sends the passcode to the email address and the user uses the passcode to register a device. Users can change their email domain, for example, gmail.com. If the user provided a valid phone number during the registration process, the network sends the passcode to a phone number. There are two registration criteria. If the user does not met the first condition, the second condition automatically occurs.

Perform these steps to configure the onboarding policy for email and short messaging service (SMS).

  1. From the Configure list, select Onboarding > Policy.
  2. Select the default onboarding policy.
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    Default Onboarding Policy Screen
  3. In the Criteria #1 Description field, enter Email.
  4. In the Action field, select Send a One-Time-Passcode to User.
    The network sends an OTP to the user's email address and an SMS to the phone number provided.
  5. Accept the default Validity and Group duration of 1 Day & 30 Minutes.
    After successfully validating the OTP, the network assigns the user to the GuestAccess group for 1 Day & 30 Minutes. You can change the duration.
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    Criteria #1 Screen
  6. In the Criteria #2 Description field, enter Catch all.
  7. Select Save.
    If the OTP validation is unsuccessful, the user is denied access and assigned to the DenyAccess group.
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    Deny Access Gropu Screen