Maintenance

Reset Configuration
Select one of the following reset options:
  • Remove installed license – The system reboots and restores all aspects of the system configuration to the initial settings and the Permanent license key (with Capacity Keys) is removed. However, the Management IP address is preserved. This permits administrators to remain connected through the Management interface.
  • Remove management port configuration – The system reboots and resets the entire system configuration to the factory shipping state. The Management IP address reverts to 192.168.10.1.
Note

Note

The Admin password and list of user IDs are preserved after a configuration reset.
Restart System
The ExtremeCloud IQ Controller shuts down, then reboots. A warning message is displayed, asking you to confirm your selection.
Halt System
The system enters the halted state, which stops all functional services and the application. A warning message is displayed, asking you to confirm your selection. To restart the system, the power to the system must be reset.
Web Session Timeout
Determines the web session inactive window before the session times out. Enter the value as hours : minutes. The range is 1 minute to 168 hours (7 days).
Note

Note

When integrating Scheduler for ExtremeCloud IQ Controller, set Web Session Timeout > 2 hours. If this value is < 2 hours, Scheduler results in a 401 Unauthorized error.
Security Standard
Note

Note

This option is available with VE6120 Appliance only.

Choose from the following options:

  • Maintain the default setting Disabled.

  • Select a security standard to enforce:

    1. From the Security Standard drop-down list, select the type of standard to be enforced.

    2. From the Select Image drop-down list, select the controller upgrade image which supports this security standard. Select Apply.

    3. Review the information in the pop-up, then select Continue to confirm the security standard and image upgrade information is correct. Otherwise, select Cancel.

    4. At the prompt, enter the keyword (upper case) and select Apply to finalize confirmation and invoke the security standard and image upgrade.

Note

Note

An AP must support the security standard configured on the controller in order to receive WLAN settings from the controller.
Device SSH Password

Changes the device password globally. After changing the password, allow one minute before trying to log into a connected AP Linux shell. Check Mask to conceal the password characters.

Note

Note

Passwords must have 12–64 characters, including 1 upper case letter (A–Z), 1 lower case letter (a–b), 2 numbers (0–9), and 2 special characters ("^", "$", "#", "@", "!", "%", "&", "*", "(", ")", "-", "=", "_", "+", "|", ",", ".", "/", "<", ">", "?", ";", "~", "[", "]", "{", "}").

The Password Manager maintains the global password for SSH access to APs. It uses various mechanisms to prevent password re-use, and to monitor password expiry countdown and issue password expiry notifications. The Password Manager manages and validates password resets.

The expiry for the Device SSH Password is configured under Administration > Accounts. This expiry also applies to all controller user account passwords. The Password Manager uses the Password Expiry setting to calculate the expiry date of a password, based on the date when the password was last set. The default setting (0) assigns no expiry date to the password.

Important

Important

If the Device SSH Password expires, a notification appears under Dashboard > System Health warning that the password has to be reset. Client traffic and network usage continues uninterrupted, but direct access to APs is prevented, so it is important to change the password as soon as it expires. When you change the password, an event is recorded under Tools > Logs > Audit.

Onboarding Diagnostics
Opens a web portal to ExtremeCloud IQ Controller that provides detailed configuration for logging, the ability to capture packets, and debugging information. Customers can configure logging via this interface when debugging. The default login credentials are admin/Extreme@pp.
The Web App displays detailed information in the following categories:
  • Status
  • Diagnostics
  • Log Files
  • Downloads
  • Utilities
External Flash
Physically connect an external device to the ExtremeCloud IQ Controller and then mount the device to display memory usage and capacity. Mounting a device makes the flash device that has been inserted into the ExtremeCloud IQ Controller available for use.

Flash devices must be formatted in FAT32. Only the first partition of the flash device is used by the ExtremeCloud IQ Controller. Files must reside in the root directory. The ExtremeCloud IQ Controller software cannot operate with files in sub-directories. The ExtremeCloud IQ Controller supports only one USB device at a time, regardless of which USB connector the device is connected to. If you connect more than one USB device at a time, the system returns an error.

Note

Note

Format flash devices as non-bootable. The ExtremeCloud IQ Controller may experience difficulty rebooting when connected to a bootable formatted flash device.

Note

Note

External Flash is not supported on the VE6120H, CE1000, CE2000, and CE3000 platforms.
Tech Support
Generate a tech support file for troubleshooting. Select the file criteria: Controller, Wireless AP, Log, or All. (All is the default value.). When you generate a file for the wireless AP, you have the option to select No Stats included in the file.
  1. Select Generate Tech Support File.

    The generated file displays in the list.

  2. To download the file, select the file and select .