In the event you have issues after you onboard and configure your Universal switches,
here are some possible areas for further exploration:
You can have
the device blink LED lights to physically show which device is selected, see
Locate Device Utility.
Make sure
you have configured proper outbound firewall access. The device needs to be able
to access the redirector on TCP 443, a DNS server in order to resolve the
redirector IP address from its hostname, and to access an NTP server in order to
get the correct time. If this access is not available, the secure connection to
the redirector will fail., see Configure Firewall Access.
Reset the
device to factory defaults and push a fresh configuration. This also
simultaneously resets the ExtremeCloud IQ device configuration, see Reset the Device to Default Settings.
Change the Management VLAN to
something with no DHCP: As long as you operate with the latest OS code and
firmware, this issue auto-corrects during reboot.
Device Update Failed: Use
your mouse to hover over this error message for more details, see Device Update Failure.
