Certificate Troubleshooting


Issue	Resolution
My device is registered but the certificates do not appear on the SLX device.	Try the following: Ensure that the device is running at least SLX-OS 20.1.x. Ensure that the time on the SLX device and the time on the EFA host device are synchronized. Ensure that the certificates are installed. Run the efa certificates device install command.
How do I verify the certificate provided by EFA through its ingress interface?	Run the following command. The output should indicate that `efa.extremenetworks.com` is present. `$ openssl s_client -connect <EFA_IP_ADDR>:443`
There is a security violation on the switch when EFA (installed on TPVM) logs in and tries to access the swtich with different usernames. You observe the following logs on SLX console: `1018 AUDIT, 2021/10/14-17:26:57 (GMT), [SEC-3021], INFO, SECURITY, extreme/root/10.20.32.141/ssh/CLI,, SLX, Event: login, Status: failed, Info: Failed login attempt through REMOTE, IP Addr: 10.20.32.141` `1017 AUDIT, 2021/10/14-17:26:55 (GMT), [SEC-3020], INFO, SECURITY, admin/admin/10.20.32.141/ssh/CLI,, SLX8720-32C, Event: login, Status: success, Info: Successful login attempt via REMOTE, IP Addr: 10.20.32.141` `1002 AUDIT, 2021/10/14-17:26:41 (GMT), [SEC-3020], INFO, SECURITY, admin/admin/10.20.32.141/ssh/CLI,, SLX8720-32C, Event: login, Status: success, Info: Successful login attempt via NETCONF, IP Addr: 10.20.32.141`	Try the following: Ensure that you have correctly followed the system restore process. Ensure that all the devices are registered. Ensure that the certificates are installed on the devices to enable secure connections. Run the efa certificates device install --ips <ip-adddr> certType [ http\|token] command to install the HTTPS or OAuth2 certificate on one or more devices..