Upgrade Device Firmware

You can upgrade the firmware version of a managed device from the Visibility Manager user interface.

1. In the Navigation menu, select Device Hub > Firmware Upgrade.
2. Select Configure Firmware Upgrade.
3. In the Device Type field, select the type of device to upgrade.
4. In the Location field, select the device location.
5. In the Devices field, select one or more devices to upgrade.
6. Select Reboot to reboot the device after upgrade.
   

   Note

   Rebooting is mandatory for 9920 devices. Rebooting is optional for SLX and MLX devices.
7. In the IP Address field, enter the IP address of the remote server where the firmware image is located.
8. In the Absolute Path field, enter the complete file path to the location of the firmware image.
   The following are sample file paths for the various supported device firmware images.

   • 9920 (absolute path to the binary file): /root/TierraOS-<version>-NPB.bin
   • SLX (absolute directory path where supported image files are located): /root/slxos18s.1.03/slxos18s.1.03a
   • MLX (path to the manifest file): XMR-MLX/MLX_npb_06200_mnf.txt
9. In the Username and Password fields, enter the credentials for the remote server.
10. Save (✔) your selections.
    Firmware upgrade begins and the device state changes to maintenance mode. You cannot perform any configuration operations during this time. Firmware upgrade takes several minutes and you can see the progress of the upgrade in the Upgrade Status table on the Firmware Upgrade page.