To get into Rescue mode, you must connect your laptop to the controller‘s RS232 serial console port via the Null Modem DB9 F- F (Female to Female) cable.
The serial port settings on the laptop should be the following:
If your laptop has a USB port instead of a serial port, you must use the USB 2.0 To RS232 Serial Adapter to connect the Null Model DB9 F-F cable to the laptop.