ExtremeGuest Essentials is a robust and comprehensive guest management and engagement solution that personalizes engagement by understanding customer behavior and interest, and then tailoring services based on those insights. For example, the number of customers that enter a store, how often they visit, and how much time they spend are all metrics that can be measured through ExtremeGuest Essentials.
ExtremeGuest Essentials can take advantage of social networking behavior to increase patronage, expand brand exposure, and understand client demographics and preferences in a more comprehensive and personal way. Guest onboarding with sponsor approval is supported, allowing a sponsor to approve or deny guest access with a single click.
ExtremeGuest Essentials supports all access point models that are supported with ExtremeCloud IQ.
For documentation on each access point, refer to the AP model number under Extreme Documentation at extremenetworks.com/documentation.
To get started, go to the ExtremeCloud IQ Dashboard and select the Essentials 
icon from the list. Then select ExtremeGuest Essentials. The ExtremeGuest Essentials Connection Status launches in ExtremeCloud IQ.
Select the 
to access the
ExtremeCloud IQ HelpDesk feature, which provides you with access to several additional
functions in the drop-down list:
The following options are included in the HelpDesk feature:
| Global Settings | Provides settings details related to ExtremeCloud IQ Accounts,
Administration, API, Logs, and SSH Availability. Use the Accounts > Account
Management tab to add, edit, or delete Admin Accounts. Select the  icon to edit the information
displayed. |
| Switch ExtremeCloud IQ | Select to switch ExtremeCloud IQ accounts. This link is only available if you have more than one ExtremeCloud IQ account. |
| About ExtremeCloud IQ | Displays details about your ExtremeCloud IQ account. |
| Communications | Displays what's new in Extreme Networks, important notices from Extreme Networks, and previews (if available) of new features. |
| Cloud Security Information | Select to access Extreme Networks' Cloud Security web page. |
| Logout | Select to log out of the ExtremeCloud IQ account. |
Note
You can configure ExtremeGuest Essentials bulk vouchers using the HelpDesk feature in ExtremeCloud IQ. Or refer to ExtremeGuest Essentials instructions under Create Bulk Vouchers.Select the More Insights button at the top right corner of the Overview to launch ExtremeGuest Essentials and open the ExtremeGuest Essentials Dashboard.