Enable Two-Factor Authentication

Use these steps to configure ExtremeCloud IQ to require multi-factor authentication at log in. When this feature is enabled, to log in, enter your VIQ account admin name and password credentials, and then enter a six-digit key generated by the Google Authenticator app. (Google Authenticator generates time-based one-time keys and runs on iOS and Android devices.)

To enable two-factor authentication:

Select the user account icon, then select Global Settings.
Under the Accounts menu, select Google Authenticator.
Toggle the Status switch to On.
Install the Google Authenticator app on your iOS or Android smart device.
Open Google Authenticator, select Scan Barcode, and scan the on-screen QR code.
Alternately, you can open Google Authenticator, select Manual Entry, enter the email address you use as your admin name when logging into ExtremeCloud IQ, and enter the secret key that ExtremeCloud IQ displays. After you scan the QR code or enter a valid email address and secret key, Google Authenticator displays a six-digit code, which changes every 30 seconds.
Enter the six-digit code in the text box in the Multi-Factor Authentication window.
Select Confirm to activate multi-factor authentication for yourself.

Note
For legibility, Google Authenticator includes a space between the first three digits and the second three digits in its display. Do not include this space when you enter the six-digit code.

When administrators log in, they enter their admin name and password, the Google Authenticator app code, and select Submit. If authorized sessions were active using earlier authentication, an informational message alerts the user of this state. Verify this message to terminate these sessions after successful enforcement of MFA authentication.