Add Users to a User Group

You must first create the associated user group.

As part of creating a user group either on its own or associated with a network policy, you need to populate that user group with users. You can either add one user at a time or add several in bulk. This task walks you through both options.

To add a single user, select the plus sign in the Add Users section of the New User Group window.
Enter or select the following:
- Enter the user's name. This name displays in any messages sent to the email address in the Deliver Password section. The email messages, which contain login credentials and wireless connection instructions, begins with Welcome <this_name>. When you choose Name in the User Name drop-down list, this field is required. Otherwise, it is optional and if left empty, whatever you define as the user name—email address, phone number, or other—is used in the email message.
  Note
  When an Extreme Networks device is used as RADIUS server and local database is selected, the following special characters are not allowed to be in the usernames:
  - /@(.+)\.(.+)$/ - / \ [ ] : ; | = , + * ? < > @ " */ ^
- Enter the user's organization. For permanent users, leave this empty.
- Enter the purpose of the user's visit. For permanent users, leave this empty.
- Enter the user's email address. This is only required if you choose Email Address in the User Name drop-down list.
- Enter the user's mobile phone number, including international dialing code. This is only required if you choose Phone Number from the User Name drop-down list.
- Choose a User Name identifier from the drop-down list: Email Address, Name, Phone Number, or Other. If you select Other, you must enter another type of user identifier, such as Jane's iPhone, Guest, or <organization_name> in the additional field that displays.
- Enter a password for this user. The password must conform to the password rules configured in the associated user group.
  Note
  Only administrators can view and change passwords. Other ExtremeCloud IQ admin roles will not see or be able to edit this parameter.
- Enter an optional user description.
- For Deliver Password/Email Address, select and enter the email address that receives the user credentials when you select the envelope icon in the Delivery column. This field is auto-populated if you have already entered an email address above. This option only displays if you selected Email in the associated user group's Delivery Settings section.
Select DONE.
To add a multiple users, select Bulk Create in the Add Users section of the New User Group window.
Enter or select the following:
- Enter a prefix for these users' names. Bulk-created user names will have this prefix added in front of the digits for each user, starting with 1. For instance, if the user name prefix is 1250, then the first bulk-created user is 12501, the second user is 12502, and so on.
- Enter the number of users to add, between 1 and 1000.
- Enter the email address that receives the user credentials.
Select DONE.
This saves your changes, creates the requested user accounts, and emails the bulk-created login credentials to the saved email addresses in CSV file format. The CSV file contains the SSID, user ID, user name, user group, access key, and expiration date for each bulk-created user.

Return to the New User Group window to see the newly added users and continue configuring the network policy.