Crowding View

The Crowding screen shows a visualization of crowding events by region on a floor plan.

Crowding events occur when the ratio of number of visitors to number of staff in a category or a zone exceeds the minimum threshold value configured for that category or globally at the site level.

Note

Global crowding configuration is set from the Settings > Crowding screen. This setting is overridden by the crowding setting at the Category level.

Note

The Crowding event is cleared when:

the ratio between the number of visitors to the number of staff goes below the configured setting.
the number of visitors to the category goes below the configured threshold as the visitors move away from the category.

When the time specified in the Event Time Out field under the Settings > Crowding screen elapses, the presence of this event is again polled for. If the event is cleared, then this alert is removed from the floor map.

Note

If a client's data is deleted in ExtremeCloud IQ, all configured, cached, Live, and Historical data related to that client is also deleted from ExtremeLocation Essentials.

Note

If Reset VIQ is selected in ExtremeCloud IQ, all configured data for locations, devices, and clients is cleared from ExtremeLocation Essentials. In addition, all cached, Live, and Historical data related to that VIQ is cleared from ExtremeLocation Essentials.

To access the Crowding View:

Select Sites from the main menu.
The Sites screen displays.
Sites Screen
Select your local site from the Map.
The site's information is displayed.
Site Information Dialog
Select Floors.
The Sites screen displays the default floor for this site.
Floor Map
Select Crowding from the toolbar.
The Crowding Events screen displays.
Crowding Events on Floor
Use the Device Type drop-down, to select the device type to view the crowding event for. You can view crowding events for devices classified as Visitors/Staff.
The screen immediately refreshes to display the appropriate details.