Alarms Configuration

Use the Alarms Configuration screen to configure the parameters that define a crowding event and the parameters for asset tracking alarms. These settings are applicable to all the sites managed by this ExtremeLocation Essentials account.

Crowding Configuration

Crowding events occur when the ratio of number of visitors to number of staff in a category or a zone exceeds the minimum threshold value configured for that category or globally at the site level.

Note

Note

The Crowding event is cleared when:

  • the ratio between the number of visitors to the number of staff goes below the configured setting.

  • the number of visitors to the category goes below the configured threshold as the visitors move away from the category.

When the time specified in the Event Time Out field under the Settings > Crowding screen elapses, the presence of this event is again polled for. If the event is cleared, then this alert is removed from the floor map.

Asset Tracking Configuration

Asset Tracking events occur when a tracked asset is not seen within its permitted area for a set period of time, or has entered an area where it is not permitted into, or has exited an area to which it is restricted to. The settings in this screen define the time out after which an alarm is raised if the device is not seen and the time out after which the alarm itself is removed.

To configure the different alarm parameters:

  1. Select Settings > System Settings from the main menu.
  2. Select Alarms from the sub menu.

    The Alarm Configuration screen displays.

    Click to expand in new window
  3. Configure the following Crowding Alarm Configurations:
    Field Description
    Minimum Visitor Count Set the minimum number of visitors to staff per zone that will trigger a global real-time crowding event.
    Event Timeout Set the number of minutes that will transpire between events being triggered for that region. Default value is 30 minutes.
    Note

    Note

    If there are no staff in a category, an event is triggered when the Minimum Visitor Count is exceeded. If there are staff in the category, then the Threshold is used to trigger the events.
  4. Configure the following Asset Tracking Alarm Configurations:
    Field Description
    Asset Alarm Timeout Set the time out duration in number of minutes after which the Asset Tracking Alarms timeout.
    Asset Exit Interval When a device is not seen inside its restricted area or is not seen within the site or floor for this duration, an alarm is raised. Use the spinner to set the duration in minutes. If a tracked asset is not seen for this duration, an alarm is raised.
  5. Select Save to save the changes made to the Crowding Configuration screen.