The quality index scores client connectivity experiences from 1 (worst) to 10 (best). In an ideal scenario, the quality index is 10 consistently over time, while any decline in the index value indicates a degraded experience. This index is calculated for every client, every time new client metrics are obtained. By default, this interval is every 10 minutes.
Quality index scoring provides more granularity and better control. It can help mitigate the effects of single (random) events.
The global threshold is dynamically calculated based on information from all clients in the Regional Data Center. The system dynamically calculates the local threshold per location and SSID type (PSK vs Open vs Enterprise), and uses the lower threshold.
The Connectivity Experiences tab uses the following widgets and a table to display information about connection quality:
The widgets and table are interactive. Mouse over them to see more details.
To hide the widgets and display a streamlined view of Sites by Quality Index,
select 
. To display the widgets again, select 
.
