Download Tech Support File

To help with support related issues, download a technical support file that is gathered from your system.

This action is only supported by one device at a time.

To download the technical support file:

  1. Go to Manage Device and select a single device.
  2. Utilities > Tools.
  3. Select Get Tech Support File.
  4. Select Yes when asked if you want to proceed.
  5. Select Download Tech Support.