Availability

ExtremeCloud IQ Controller provides the Availability Pair feature to maintain service availability in the event of an outage. The Availability Pair feature allows both AP and client statistics to be available on both sides of the high availability configuration.

Go to Admin > System > Availability and configure the Availability Pair settings.

Availability
  • Standalone. The appliance does not have an availability partner in the event of a failover.
  • Paired. The appliance is paired with another appliance in the event of a failover.
When configuring an availability pair consider the following information:
  • ExtremeCloud IQ Controller directly balances capacity allocations across both appliances in an availability pair. Adoption Capacity is additive. For example, to support a 600 AP Capacity, you can purchase a 500 Device Capacity and a 100 Device Capacity. The availability pair shares the installed capacity to the 600 limit. You can enter the entitlements on either system in the pair. However, when purchasing capacity license SKUs, make sure that none of the license blocks exceed the maximum adoption capacity for any individual system.
  • An availability pair can be configured only within the same ExtremeCloud IQ Controller models.
  • Enable and configure NTP: Network Time settings on each appliance of an availability pair must be identical for the configuration update process to be successful.
  • Use the Network Health chart on the ExtremeCloud IQ Controller Dashboard to monitor the Availability Link Status and the Synchronization Status for an availability pair.
  • Switch configuration and statistics are synchronized between the primary and backup ExtremeCloud IQ Controller.
  • RF Domain database is synchronized. ​RF Manager engines work from a synchronized database to preserve and respect AP SmartRF state on failover.
  • Access points are not automatically upgraded. You must initiate the AP upgrade manually after both controllers in an availability pair are upgraded.
The following status data is replicated on the partner node of an availability pair:
  • Client Records
  • Group Records
  • Registered Users and Devices