Revoke Air Gap License

You can request the revocation of an installed Air Gap license.

This process provides a revocation certificate statement that you can use to return the corresponding entitlement set back to the pool of available licenses.

  1. Go to Administration > License
  2. Switch to Air Gap Licensing.
    Air Gap Revoke Capacity File
  3. Select next to Revoke Capacity File.
  4. Select Upload File from local drive and browse to the Air-Gap Capacity License File. Alternatively, you can drag the Air-Gap License File from your local system to the Drop Zone.
  5. On the screen that displays, select the License Features, then select Revoke.
  6. Download the revocation file (.rvk) to your computer.
  7. Log into the Extreme Portal.
    Air Gap Revocation - Extreme Portal Home
  8. Select Assets > Cloud Licenses Home > Revoke License.
    Air Gap - Upload Revocation File to Support Portal
  9. Upload the revocation file and select Submit.
The revoked licenses are returned to the license pool.
Note

Note

Contact support if you encounter an error. You will need to provide the revocation file (.rvk) and the error message.