Use these steps to configure
ExtremeCloud IQ to require multi-factor authentication at log in. When this feature is enabled, to log in, enter your VIQ account admin name and password credentials, and then enter a six-digit key generated by an authentication app. Authentication apps generate time-based one-time keys and run on iOS and Android devices.
Note
ExtremeCloud IQ Two-Factor Authentication is not supported when using SIngle-Sign On (SSO).
To enable two-factor authentication:
- Hover over
, and then select Global Settings. - From the Accounts menu, select Multi-Factor Authentication.
- Toggle the Status switch to ON.
- Install an authenticator app on your iOS or Android smart device.
- Open the authenticator app, select Scan Barcode, and scan the on-screen QR code.
Alternately, you can open the authenticator app, select Manual Entry, enter the email address you use as your admin name when logging into ExtremeCloud IQ, and enter the secret key that ExtremeCloud IQ displays. After you scan the QR code or enter a valid email address and secret key, the authenticator app displays a six-digit code, which changes every 30 seconds.
- Enter the six-digit code in the Step 2 text box in the Setup Multi-Factor Authentication window.
- Select Confirm to activate multi-factor authentication for yourself.
Note
For legibility, the authenticator app includes a space between the first three digits and the second three digits in its display. Do not include this space when you enter the six-digit code.
When administrators log in, they enter their admin name and password, the authenticator app code, and select Submit. If authorized sessions were active using earlier authentication, an informational message alerts the user of this state. Verify this message to terminate these sessions after successful enforcement of MFA authentication.
