Real Time Maps

Real-time network heat maps use a color spectrum, ranging from warm to cool, to illustrate real-time device signal strength throughout a building floor plan. Warm colors represent a stronger signal strength. Cool colors represent a weaker signal strength.

ExtremeCloud‌ IQ supports the following map type views:

Wi-Fi Map
IoT Map

Note

Maps generated within the Manage > Planning section are visible in real-time maps.

With ExtremeCloud‌ IQ real-time network heat maps, you can:

Rotate the heat map
View a detail summary for a selected device (including uploading installation photos)
Perform actions on a selected device
View the summary details of clients connected to an AP (including client location, Client 360 details, roaming paths, and real-time troubleshooting)
View the heat map in 3D
Adjust thresholds
Change color schemes

Use this task to view real-time network data coverage.

Go to Manage > Real Time Maps.
From the Global View location list, select a floor or use the Search field to search for a specific site, building, or floor.

Note
The Search field helps you find a specific location in a large network. Enter the first few characters to see a list of locations. The more characters you enter, the more precise the search results will be.

Note
The selected floor must include a floor plan. For more information, see Add a Floor Plan.
From the floor view pane, select View Map Type.

To view the heat map for Wi-Fi devices, select Wi-Fi, configure the following Wi-Fi map settings.

Table 1. Wi-Fi Map Settings
Map Type	Radio Frequency
RSSI	2.4 GHz, 5 GHz, or 6 GHz
Coverage Overlap	2.4 GHz, 5 GHz, or 6 GHz
SNR	2.4 GHz, 5 GHz, or 6 GHz
Channel	All frequencies: 2.4 GHz, 5GHz, and 6 GHz
Interference	2.4 GHz, 5 GHz, or 6 GHz
Co-channel Interference	2.4 GHz, 5 GHz, or 6 GHz

To view the heat map for IoT devices, select IoT, configure the following IoT map settings.

Table 2. IoT Map Settings
Map Type Radio Frequency
RSSI 2.4 GHz

Note
IoT heat maps support 2.4 GHz radio frequencies only.
To rotate the map, select and drag the slider in the top right corner in the desired direction.

Note
Select the arrow icon to reset the map rotation.
To view device details, select a device on the map.
To view summary details for the clients connected to an AP, select the number of connected clients displayed above the AP.
- The Inventory > Clients pop-up window appears.
- To view client locations on the heat map, select the checkbox next to a Hostname. Clients are displayed as white circles on the map. When you hover over a Hostname, the client icon changes to purple, indicating its location.
  Note
  Clients connected to an AP with a known location are displayed by default. Clients without location information cannot be displayed on the heat map.
  Important
  To view client locations:
  - Presence Analytics must be enabled on the network policy. For more information, see Configure Presence Analytics.
  - ExtremeLocation Essentials must be enabled. For more information, see ExtremeLocation Essentials in ExtremeCloud IQ.
- Select a Hostname to view client Summary and Actions:
  - The Summary tab displays the Host Name, OS, Uptime, IP Address, MAC Address, Connected to, VLAN, SSID, Captive Web Portal, User, User Profile, Radio, and Channel information for the selected client.
  - From the Actions tab:
    - To access Client 360 details, select Client 360 View. This opens a new pop-up window displaying the Client 360 information. To return to the client summary, close the pop-up window.
    - To view the roaming trail of the client, select Client Roaming. For more information, see View Client Roaming Trail.
    - To troubleshoot client APs in real-time, select Real-Time Troubleshooting. For more information, see Real-Time Troubleshooting.
    - Select Disconnect to deactivate the device.
Right-click an AP to:
- Show Coverage: Updates the heat map to show the coverage from the single AP. To reset and see coverage from all APs, select Show Coverage again.
- Hide Device: Hides the device from the heat map without removing it from the network. To show the device, see View Device Inventory.
  Note
  Administrator privileges are required to hide a device from the heat map.
For Channel Wi-Fi map types:
- To view the number of connected clients per AP, select .
- To view the number of clients per radio frequency for each AP, select .
Select 3D to view a three-dimensional representation of the heat map.
This view allows users to visualize how signals propagate through different areas, including floors and walls, offering a more comprehensive understanding of network coverage and potential dead zones. This helps to optimize placement of access points and improve overall network performance.
When viewing a heat map in 3D, you can:
- Select to stop the rotation. Select to start the rotation.
- Select the and icons to zoom in and out.
- Select and drag the slider to adjust the angle of the map.
Note
Select 2D to return to the default map view.

Table 2. IoT Map Settings
Map Type	Radio Frequency
RSSI	2.4 GHz

Select

to set Wi-Fi coverage thresholds, configure threshold settings, and then select Apply.

Thresholds provide a visual to see where coverage is optimal, acceptable, and where improvements are needed.

Table 3. Wi-Fi Coverage Threshold Settings
Threshold	Description
Excellent	Above this set threshold, for example -30 dBm, the signal is considered excellent.
Good	Near this set threshold, for example -67 dBm, the signal is considered good.
Medium	Near this set threshold, for example 72 dBm, the signal is considered medium.
Poor	Below this set threshold, for example -90 dBm, the signal is considered poor.

To change the color scheme, select and select a new color scheme.

Note
The Select Color Map icon might display different colors, depending on the last color scheme selected.
Select + to zoom in, and - to zoom out. Select and drag the map to move within the window.

Note
When you zoom in or out, the scale of the heatmap changes in real time below the zoom icons. The scale represents the relationship between the displayed area on the heatmap and the original map scale.