Troubleshoot an Issue

Go to Manage > Client Monitor & Diagnosis.

Use this task to troubleshoot issues listed under the Client Monitor tab.

  1. Select an issue and Troubleshoot Selected.
  2. Enter the following information:
    • Selected Client: Contains your selected client name.
    • Troubleshooting Duration: Select a troubleshooting length of time.
    • Access Points: Select the APs to troubleshoot.
  3. Filter the list to show APs by location, model, connection status.
    • Location: Troubleshoot APs by location.
    • Model: Filter APs by model using the drop-down, or choose All.
    • Status: Filter APs by their connection status or select All.
  4. Select Start.