Configure User Profile Client SLA

Service-level agreements (SLAs) are contracts that specify the performance parameters within which a network service is provided.

Extreme Networks devices monitor client throughput and take action if the actual throughput is below the defined target minimum level. Use this task to enable client SLA settings for the user profile.

  1. Go to Configure > Common Objects > Policy > User Profiles and either create a new user profile, or select an existing profile to edit.
  2. On the Client SLA tab, turn on Client SLA.
  3. Use the Targeted minimum throughput slider bar to adjust the minimum throughput level.
  4. Select Log to generate a log entry about the performance sentinel violation.
  5. Select Boost Airtime to increase the airtime available to clients so they can reach their targeted minimum throughput level.
  6. Select both Log and Boost Airtime to combine the previous two actions.
    Note

    Note

    Using just the Log option to see if wireless clients throughout the corporate network are SLA-compliant is useful even without the Boost Airtime option. When clients are not getting the expected level of throughput, you can see the results in graphs in the ExtremeCloud IQ SLA reports. For Extreme Networks devices with non-compliant clients, you can drill down in the graph to see an SLA report for each client and determine why it is not meeting the SLA. If you conclude that the Extreme Networks devices are being oversubscribed, you can add more devices in that area to improve client throughput.