Troubleshoot an Issue

Before you begin

Open a Client Montior window.

About this task

Use this task to troubleshoot issues listed on the Client Monitor screen.

Procedure

  1. Select an issue and Troubleshoot Selected.
  2. Enter the following information:
    • Selected Client: Contains your selected client name.
    • Troubleshooting Duration: Select a troubleshooting length of time.
    • Access Points: Select the APs to troubleshoot.
  3. Filter the list to show APs by location, model, connection status.
    • Location: Troubleshoot APs by location.
    • Model: Filter APs by model using the drop-down, or choose All.
    • Status: Filter APs by their connection status or select All.
  4. Select Start.