Database Import

Operations → Database → Import

The Database Import screen provides a method to restore guest user databases from an external server.

To import a database:

  1. Go to Operations → Database → Import from the navigation menu.
    The database Import screen displays.
    Click to expand in new window
    Database Import Screen
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  2. Configure the following server options to import the database from:
    Protocol Select the protocol used for importing the guest user database. Available options are:
    • SFTP
    • TFTP
    • FTP
    IP Address / Hostname Provide a hostname string or numeric IP address of the server to import the guest user database from. Hostname cannot include an underscore character.
    Username Specify the username for the user authenticating to the remote server.
    Password Specify the password for the user authenticating to the remote server.
    Path Specify the path on the remote server where the guest user database file are copied from. Enter the complete relative path to the file on the remote server.
    File Type Specify the file format for the exported database. Available options are: JSON
  3. After configuring the server parameters, select Import to import the database.
    Select Reset to remove server information from the screen.