Adding a Notification Policy

1. Go to Configuration → Notification → Policy .
   The Policy screen displays.
2. Select the icon to create a new policy.
   The add Policy screen displays.

   

   Notification Policy Add Screen

   
3. Provide a name for the policy uniquely identifying its mode and purpose.
   

   Note

   This setting is mandatory.
4. Provide a description for the policy.
   This setting is mandatory.
5. Select either the User or Sponsor radio button. The User option creates a guest user notification policy. The Sponsor option creates a sponsor notification policy.

Enabling SMS notifications

6. To enable SMS notifications, click the icon to open the SMS configuration fields.
   1. Select Enable the policy. When enabled, notifications are sent to newly registered guest users via SMS.
   2. In the Host field, select one of the following third-party, SMS service providers:
      • api.clickatell.com
      • platform.clickatell.com
   3. In the API Key field, enter the API Key (should not exceed 32 characters in length). This is the authentication token provided at the time of registration with the SMS service provider.
   4. In the Source Number field, configure the long-address or the from-number associated with this Clickatell user account.
      

      Note

      This setting is mandatory for users in the United States.
   5. In the Message field, specify the content of the SMS sent to the guest user notifying the pass code. The content should not exceed 1024 characters. Use the following tags in the message: GM_NAME for the guest user‘s name GM_PASSCODE for the pass code.
      For example: Dear GM_NAME, your internet access pass code is GM_PASSCODE. In the actual message, the tags are replaced with the username and passcode.

Enabling E-Mail notifications

7. To enable e-mail notifications, click the icon to open the e-mail configuration fields.
   1. Select Enable the policy. When enabled, notifications are sent to newly registered guest users via e-mail.
   2. In the Host field, configure the SMTP server resource‘s IPv4 address or host name.
      This is the server used for guest management email traffic, guest user credential validation, and pass code reception. Optionally, you can use an existing host alias to identify the SMTP server resource.
   3. In the Sender field, configure the sender‘s e-mail address.
      The sender here is the e-mail address that the pass code is sent from. Guest users require this pass code for registering their guest e-mail credentials using SMTP.
   4. Use the Security field to configure the encryption protocol used by the SMTP server when communicating the pass code. The available options are:

      none	No encryption used. Use if no additional user authentication is needed beyond the required username and password combination.
      SSL	Uses SSL as the encryption protocol. This is the default setting.
      STARTTLS	Uses STARTTLS encryption as the encryption protocol.

   5. In the Port field, enter the outgoing SMTP port number used by the mail server to send messages.
      

      Note

      The default port for the Security type selected above displays by default.
   6. In the Username field, specify a username unique to this e-mail guest management configuration. After configuring the username, specify the associated password.
   7. In the Password field, configure the password associated with the specified SMTP user name.
   8. In the Subject field, configure the subject line of the e-mail sent to the guest user notifying the pass code (should not exceed 100 characters).
   9. In the Message field, configure the content of the e-mail sent to the guest user notifying them of a pass code (should not exceed 1024 characters).

Enabling SMS over SMTP notifications

8. To enable SMS over SMTP notifications, click the icon to open the associated configuration fields.
   1. Select Enable the policy. Some SMS gateways send the passcode in an email to the SMS gateway, which in turn forwards the passcode to the user via SMS.
   2. In the Host field, configure the SMS gateway server‘s IPv4 address or hostname. This is server used for guest management SMS over SMTP traffic, guest user credential validation and pass code reception. Optionally, you can use an existing host alias to identify the SMS gateway server resource.
   3. In the Sender field, configure the sender‘s e-mail address. The sender here is the guest user receiving the pass code. The sender here is the e-mail address that the pass code is sent from. Guest users require this pass code for registering their guest e-mail credentials using SMTP.
   4. Use the Security field to configure the encryption protocol used by the SMTP server when communicating the pass code. The available options are:

      none	No encryption used. Use if no additional user authentication is needed beyond the required username and password combination.
      SSL	Uses SSL as the encryption protocol. This is the default setting.
      STARTTLS	Uses STARTTLS encryption as the encryption protocol.

   5. In the Port field, enter the SMTP port number used by the SMTP server to relay SMS messages.
      

      Note

      Selecting the encryption mode in the Security field, updates the Port field with the default port number associated with the selected encryption mode. For example, if you select SSL encryption, the port number will display as 465 (the default port used by SSL).
   6. In the Username field, configure a username unique to this SMTP guest management configuration. After configuring the username, specify the associated password. Ensure that the correct password is provided to receive the passcode required for registering guest user credentials with SMTP.
   7. In the Password field, configure the password associated with the specified SMTP user name.
   8. In the Email of Recipient field, configures the e-mail recipient's e-mail address (should not exceed 64 characters in length).
   9. In the Subject field, configure the subject line of the SMS over SMTP sent to the guest user notifying the pass code (should not exceed 100 characters).
   10. In the Message field, configure the content of the SMS over SMTP sent to the guest user notifying the pass code (should not exceed 1024 characters).
9. Select Save to save your changes or select Cancel to discard the notification policy.